We extend our Effective after Sales Services throough Our Factory Trained, well Experienced and Highly Qualified Service Team. We provide Annual Maintenance Contracts for the equipment we supply. We also Validatethe equipments and systems that we supply. For effective Communication Please contact Our Service Team at base office or Call our Service Executive on their Mobile For Registering your Service Complaints Please call us at our Base Office.
For immediate response
please route your complaint to above email-id and get Transaction-id for your reference.
We strive to be the leader in our market segments through ongoing improvement of current offerings and creative solutions to customers’ emerging needs. Our multi-functional Project Teams have a remarkable in-house knowledge base including expertise in mechanics, electronics, optics, fluidics, software, engineering, molecular biology and biochemistry. Today’s new product innovations are the result of our Marketing and Sales and Research and Development staff listening to the needs of our customers. Through participation in a wide range of industry associations, conferences, and customer surveys, we pay careful attention to trends in evolving technology and new applications to provide a fresh perspective when contemplating new products or current product enhancements.
Our Service department is involved early in the life cycle of all new projects to ensure the serviceability of our products from release to maturity. Should you encounter any issues with your product, SMART provides an Applications Group to answer your product and application questions.
Our Customer Care Specialists handle all of your product specification, pricing, and delivery questions, working closely with our Field Sales Representatives to address the needs of each individual customer. SMART's pride in fostering good customer relationships is evident in the dedication of these employees.
- Installation & Commissioning
- On-site Repair
- Calibration & Testing
- Annual Maintenance and Contract Agreement
- IQ/OQ Validation
- Spare Parts Support
- Equipment Shifting/Re-location
Installation & Commissioning
Our manufacturer-trained and dedicated team of experienced service engineers offer a professional service, safe and optimum installation of the equipment distributed and sold by us, with support from the manufacturers themselves.
Our factory-trained field engineers can be rapidly deployed to your site to get your equipment up and running.
Calibration & Testing
SMART LABTECH provides calibration with master testing equipment traceable to National and International standards.
Along with this we also offer 3rd party Calibration services for the following parameters, from NABL accredited calibration Laboratory
- Temperature (-800C to 1200 0C)
- Humidity (15 to 90 % RH)
- Chamber calibration with single, 8 & 16 channel Data Logger
- Pressure ( 0 to 700 bar) & Vacuum (-0.9 to 0 bar)
- Weights (1 mg to 20 kg)
- Balances (1mg to 100 kg)
- Volume (10ul to 2 Lt)
- Speed (5 to 2,00,000 rpm)